1. Q: Can I make my own logo with your design?
Yes, we can make your logo on the package, please contact us for more information.

2. Q: How can I get the samples?
Contact with our sales about how do you want to customize the box, we will produce sample according to your requirement.

3. Q: How do you do OEM / ODM service?
R & D department draw the sketch according to your requirement.
CAD room make CAD drawing.
Making Custom Packages .
Sample room arrange samples.

4. Q: How is the return policy
Returns is accepted if arrive damaged or quality problem.
Ship items back within: 7 days after receipt.
Don’t accept return or exchange: custom or personalized orders.

5. Q: Payment terms:

A:  Pay to Alibaba Trade Assurance is our main payment method, both your money and order will be safe, if any un-satisfaction you can complaint to Alibaba at any time to protect your right.

B: Pay to our company bank account, when the transaction amount is big can pay to our bank account to save bank commission.

C:  Paypal, Western Union, Escrow etc payment method also can be acceptable when it is really hard to pay by other method.